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SHIPPING & ORDERING

  • We deliver our wares to nearly every corner of the globe, save for war-torn territories and North Korea, where the zebra’s glamour cannot yet roam.

  • Indeed—if your order has not yet been processed. Simply provide your order number and revised address posthaste, and we shall make the adjustment.

  • Alas, once a parcel departs our hands, we cannot intervene. You must appeal directly to the courier, using the tracking number supplied in your confirmation email, to redirect your treasure.

  • All orders are prepared for dispatch within 24 hours of receipt (Monday through Friday). Orders placed after 12 p.m. EST are tended to on the following business day. You will receive an electronic note, replete with tracking number, once your parcel has embarked.

  • Your tracking number is the key; simply follow it to see your parcel’s passage from us to you.

  • Confirmation notes may tarry, especially in times of great demand. Rest assured; we can verify the status of your order upon request.

  • Yes. Shipments beyond U.S. borders may incur duties, taxes, and fees as ordained by your country. These sums, alas, are payable upon arrival.

  • At present, our creations are found only here, direct from the source.

  • Certain offerings, owing to their exclusivity, may be subject to limits.

  • No. Your cart is but a hopeful gesture; availability is confirmed only at checkout.

PRODUCTS

  • Those possessed of wit and penmanship are warmly invited to reach our editorial team at editor@no-news.com.

  • We welcome such overtures; please write to info@elmoroccoperfumery.com.

  • Entirely. Fragrance knows no boundary but one’s taste and temperament.

  • Favor the pulse points: wrists and neck, where warmth will carry your scent with grace.

  • Ours are compositions of endurance, carrying you well through day or night. A judicious misting on the wrists and neck suffices.

  • Never. Our artistry is cruelty-free.

RETURNS & EXCHANGES

  • All sales are final. We urge patrons to ensure the accuracy of their details: address, payment, and selection—before placing an order. We regret that changes or cancellations cannot be made once an order is placed.

  • If a mishap should occur, kindly send us a photograph, and we shall resolve the matter with all due haste.

  • Write to info@elmoroccoperfumery.com. Our team is at your service Monday through Friday, 9 a.m. to 5 p.m. PST. We strive to respond within 48 hours; during holidays or promotions, patience is appreciated.

BILLING

  • Your card is charged immediately upon order placement.

PRE-ORDERS

  • Your payment is secured at the time of reservation. Once your fragrance arrives at our atelier, it will be promptly dispatched, and you’ll receive a tracking number.

ABOUT EL MOROCCO PERFUMERY

  • Join us at @elmoroccoperfumery on Instagram for glimpses behind the velvet rope.

  • Our newsletter and Instagram are your best avenues for advance notice of new arrivals and coveted restocks.